Privacy Policy
Last Updated: March 15, 2026
CrewSwipe ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application.
1. Information We Collect
Personal Information You Provide:
- Account information (name, email address, phone number, date of birth)
- Profile information (photos, bio, interests, travel preferences)
- Location data (when you grant permission)
- Communications (messages sent through the app)
- Feedback and correspondence (support requests, survey responses)
Information Collected Automatically:
- Device information (device type, operating system, unique device identifiers)
- Usage data (features used, actions taken, time spent)
- Log data (IP address, access times, pages viewed)
2. How We Use Your Information
We use the information we collect to:
- Create and manage your account
- Provide and improve our services
- Match you with compatible travel companions
- Send you notifications about matches, messages, and events
- Respond to your requests and provide customer support
- Monitor and analyze usage trends
- Detect, prevent, and address fraud or security issues
- Comply with legal obligations
3. Sharing Your Information
We may share your information with:
- Other users (profile information you choose to make public)
- Service providers (cloud hosting, analytics, email delivery)
- Legal authorities (when required by law or to protect rights and safety)
We do NOT sell your personal information to third parties.
4. Data Retention
We retain your personal information for as long as your account is active or as needed to provide services. When you delete your account, we remove your personal data within 30 days, except where retention is required by law or for legitimate business purposes (e.g., fraud prevention).
5. Data Security
We implement appropriate technical and organizational security measures to protect your information, including encryption in transit and at rest, access controls, and regular security assessments.
6. Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Correct inaccurate information
- Delete your account and personal data
- Export your data in a portable format
- Opt out of certain data processing activities
To exercise these rights, contact us at support@crewswipe.io.
7. Children's Privacy
CrewSwipe is not intended for users under 18 years of age. We do not knowingly collect personal information from children. If we learn we have collected information from a child under 18, we will delete it promptly.
8. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy in the app and updating the "Last Updated" date.
9. Contact Us
If you have questions about this Privacy Policy, contact us at:
Email: support@crewswipe.io